Privacy policy

Privacy Policy for enroot® – Premium and Luxury Cosmetic Products
Last Updated: January 16, 2024

1. Introduction

Welcome to enroot®! Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services, including through our mobile app or website.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

Personal Information:
We may collect the following data when you interact with us:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party services)
Any other information you provide voluntarily

Non-Personal Information:
We may collect data such as:

Device type and operating system
Browser type
IP address
App usage data
Cookies and other tracking technologies

3. How We Use Your Information

We use your data to:

Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Send marketing offers (you may opt out anytime)
Improve our app, services, and website functionality
Prevent fraud and ensure the security of our platform

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Trusted third-party services such as payment gateways, shipping providers, and email marketing platforms
Authorities if required by law or for legal protection

These third parties have their own privacy policies, and we encourage you to review them.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, so we encourage you to protect your credentials and contact us if you suspect any misuse.

6. Your Rights and Choices

You can opt out of marketing emails by clicking “Unsubscribe” in our messages.
You can request to view, update, or delete your personal data by contacting us at the email below.
You can manage cookies through your browser settings.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from children. If you believe your child has provided us with personal data, please contact us, and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and/or app. We encourage you to review it periodically.